Inbound calling means incoming calls taken by agents for customer support or inquiries.
Outbound calling it can be defined as a call that originates with a sales representative dialing a third party's telephone - Direct Marketing,Lead Generation, Appointment Setting and Telesurveys number for information from another business.
Chat Support is a form of synchronous messaging. It is often more convenient than voice support and quicker than emailas it entails both the agent and the customer to be present at the same time.
Lead generation is the process of generating prospective consumer interest or inquiring into a company's products or services Leads can be created for purposes such as list building, e-newsletter list acquisition or for sales leads.
we have good team players who work together to achieve a common goal with high standards of quality control.
24/7 support is a kind of support that is available throughout the day, it means that technical services are available around the clock.