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Network infrastructure that is reliable, robust, secure and easily accessed from anywhere
About us
We Have The Best Experts To Elevate Your Business.
Taijjas Information Technology Enabled Services (ITes) is a brand which has started its journey in 2017, under the aegis of SKM Groups which has been in operation for over a decade, and has a wealth of Information Technology Enabled Services expertise in the industry.
Taijjas has been successful in both complementing and providing back-end processes of its Clients with excellent performance and quality. We set the yardstick for quality and delivery. With our operational expertise in the market, in Voice and Semi Voice we create value for our customers and employees. Taijjas offers you a wide range of customized services that will enable your business to attain an edge in today’s highly competitive environment.
Services
Our competitive and street-smart telemarketers who create the need to the customer and sell the products/services. Our team is capable of selling any product, services, solutions etc. The calls are made to the prospective customers or even to the existing customers with the idea to sell a product or conduct a survey so on or so forth.
Outbound Service
In an outbound process we deal with calls with a motive to market the service of the company.The purpose is customer acquisition, lead generation and marketing. We have employees who handle outgoing customer calls for our clients. Our employees convince the clients or customers to take up the service. International voice process is being handled by cold calling through VOIP, where the verification calls are made to the clients by us. We also have an effective quality analyst who does the quality check for each and every call.
Inbound Services
Inbound call centers handle incoming calls. We handle a huge volume of inbound calls where we help in resolving problems of the customers or clients. We focus mainly on customer support and satisfaction, where they need assistance with the product or service which we render and specialize in.
Chat support
We provide 24/7 interaction with the customer or client. When it comes to chat support, our agents are responsible for engaging the customer or client by answering queries and assisting them. It is the fastest way to help them get more business. Our 24/7 online chat is like a store with no sales assistant. Live chat winning customer support is a crucial role in any business, where customer service is the backbone of every business.
Lead generation
Lead generation plays a major role in every business. Increase in lead generation increases the sales and revenue to the company. We are experts in lead generation - with our leads you can find new customers faster and close the deal faster. We have a separate team who works on lead generation and makes appointments with the direct clients.
Our Client
